Quality Management System Definition

In business customer satisfaction is key.

Quality management system definition. Licenses restrictions and laws applicable to a product for example are regulatory requirements. A quality management system often called a qms is a set of internal rules that are defined by a collection of policies processes documented procedures and records. Quality management in businesses is vital to ensure consistency in its processes as well as in its products and services. As a customer s main concern is the quality of the products or services they purchase the supplier s main goal should always be to ensure that what they produce is of consistent and fine quality.

A qms helps coordinate and direct an organization s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis. A quality management system qms is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization s purpose and strategic direction iso9001 2015. This system defines how a company will achieve the creation and delivery of the product or service they provide to their customers.

Qms may not only focus on customer requirements but also regulatory requirements. It is expressed as the organizational goals and aspirations policies processes documented information and resources needed to implement and maintain it. A quality management system qms is defined as a formalized system that documents processes procedures and responsibilities for achieving quality policies and objectives. Quality management is a comprehensive approach to building long term success for one s company by improving systems procedures and attitudes.

Most of them emphasize the use of some type of system that is repeatable measurable and constantly improving in an iso 9001 or other iso standards quality system this structured way of delivering a better service or product is supported by documented information such as procedures work instructions policies and forms. There are many definitions for general quality management systems. A system by which an organization aims to reduce and eventually eliminate nonconformance to specifications standards and customer expectations in the most cost effective and efficient manner.